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Archive for July, 2009

Office hours for non-academics

Academics hold office hours — set periods when they can be found in their on-campus offices, available to talk — because they are not required to be on campus except for when they teach. Since more of the workforce is adopting that work-wherever-you-want approach, I really like Whitney Hess’ idea of establishing of office hours for herself. She’s a user experience designer, and if you want to talk with her, you can count on her being in her office, with a chat client open, on Sunday mornings, 9-10 EDT.

More of us ought to be doing that. I think it’s a keeper of an idea.

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Annals of openness in peril

1. The court has rejected Charlie Nesson’s basic defense of Joel Tenenbaum’s sharing of music files. The case is going to jury which may levy the same sort of insanely excessive fines as in the Jammie Thomas-Rassert trial. I hope Charlie’s team can convince the jury that the fines and the entire process are so onerous and disproportionate that the RIAA has been abusing the court system. Of course, IANAL, and IANAOTJ (I am not on the jury).


2. Barnes and Noble has launched its e-book software. It runs on iPhones as well as on PC’s and Mac’s. I’m having trouble finding which formats it supports, but judging from its Open dialogue, not PDF, .doc, .html, .mobi, or text. It does support .PBD books.

After a very very quick session playing with it, it seems quite competitive with the Kindle, and because I’m running it on my Mac and not on the little piece of crippled hardware I bought from Amazon — the Kindle is just barely adequate as a reader, and is still overpriced by more than 100% in terms of its value, imo — having the use of a keyboard and a mouse is a big step up. And, unlike the Kindle, you can use whatever fonts you have on your machine. Still, it’s only incrementally better than the Kindle’s software (again, on a quick look), not a great leap forward for readers.

One of B&N’s big advantages is that it’s hooked into Google Books, enabling you to download public domain books that Google has scanned in. You do this by searching for a book on the B&N site and noticing the “free from Google Books” label. Be sure to sort by price; otherwise B&N lists the for-pay versions first. If B&N wants to be aggressive in this space (= succeed), it should create an easy-to-find section that lets you browse Google’s free books. Get us using the ereader and then sell us the copyrighted books. (If B&N has such a section, I couldn’t find it quickly enough.)

BTW, I presume (and thus may be wrong) that Google did a special deal with B&N to enable this. If so, I find it worrisome. If Google is going to be granted a special right to scan in books without fear of copyright reprisals, it will be the de facto national e-library, discouraging others from undertaking similarly scaled scanning projects, and thus should be making its public domain books equally and maximally freely available. IMO.


3. Apple is not permitting the Google telephone service into the Apple App store, thus simultaneously and inadvertently making the case for Zittrainian generativity. [Tags: ]

The Guardian on miscellaneous bookshelves

The Guardian has fun article on schemes for arranging the books on your shelf, with an interesting set of comments. (It makes me want to send the entire thread a copy of Everything Is Miscellaneous.)

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A twisty path to Chrome in the enterprise

Despite the title of Andrew Conry-Murray’s article in InformationWeek — “Why Business IT Shouldn’t Shrug Off Chrome OS” — it’s on balance quite negative about the prospects for enterprises adopting Google’s upcoming operating system. Andrew argues that enterprises are going to want hybrid systems, Microsoft is already moving into the Cloud, Windows 7 will have been out for a year before Chrome is available, and it’d take a rock larger than the moon to move enterprises off their legacy applications. All good points. (The next article in the issue, by John Foley is more positive about Chrome overall.)

A couple of days I heard a speech by Federal CTO Aneesh Chopra at the Open Government Innovations conference (#ogi to your Twitter buffs). It was fabulous. Aneesh — and he’s an informal enough speaker that I feel ok first-naming him — loves the Net and loves it for the right reasons. (”Right” of course means I agree with him.) The very first item on his list of priorities might be moon-sized when it comes to enterprise IT: Support open standards.

So, suppose the government requires contractors and employees to use applications that save content in open standards. In the document world, that means ODF. Now, ISO also approved a standard favored by (= written by) Microsoft, OOXML, that is far more complex and is highly controversial. There is an open source plug-in for Word that converts Word documents to those formats (apparently Microsoft aided in its development), but that’s not quite native support. So, imagine the following scenario (which I am totally making up): The federal government not only requires that the docs it deals with are in open standard formats, it switches to open source desktop apps in order to save money on license fees. (Vivek Kundra switched tens of thousands of DC employees to open source apps for this reason.) OOXML captures more of the details of a Word document, but ODF is a more workable standard, and it’s the format of the leading open source office apps. If the federal government were to do this, ODF stands a chance of becoming the safe choice for interchanging documents; it’s the one that will always work. And in that case, enterprises might find Word to be over-featured and insufficiently ODF-native.

Now, all of this is pure pretend. And even if ODF were to become the dominant document standard, Microsoft could support it robustly, although that might mean that some of Word’s formatting niceties wouldn’t make the transition. Would business be ok with that? For creators, probably yes; it’d be good to be relieved of the expectation that you will be a document designer. For readers, no. We’ll continue to want highly formatted documents. But, then ODF + formatting specifications can produce quite respectably formatted docs, and that capability will only get better.

So, how likely is my scenario — the feds demand ODF, driving some of the value out of Word, giving enterprises a reason to install free, lower-featured word processors, depriving Windows of one of its main claims on the enterprise’s heart and wallet? Small. But way higher than before we elected President Obama.
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Facebook at 250M huddled masses

Brian Solis reports on Facebook’s claim of 250M souls, as well as on the social networking sites popular in various parts of the world.

Simply the map of the global distribution of Facebook users makes clear the danger of building our social nets in proprietary systems that don’t start from the premise that first they must interoperate.

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Transparency is the new objectivity

A friend asked me to post an explanation of what I meant when I said at PDF09 that “transparency is the new objectivity.” First, I apologize for the cliché of “x is the new y.” Second, what I meant is that transparency is now fulfilling some of objectivity’s old role in the ecology of knowledge.

Outside of the realm of science, objectivity is discredited these days as anything but an aspiration, and even that aspiration is looking pretty sketchy. The problem with objectivity is that it tries to show what the world looks like from no particular point of view, which is like wondering what something looks like in the dark. Nevertheless, objectivity — even as an unattainable goal — served an important role in how we came to trust information, and in the economics of newspapers in the modern age.

You can see this in newspapers’ early push-back against blogging. We were told that bloggers have agendas, whereas journalists give us objective information. Of course, if you don’t think objectivity is possible, then you think that the claim of objectivity is actually hiding the biases that inevitably are there. That’s what I meant when, during a bloggers press conference at the 2004 Democratic National Convention, I asked Pulitzer-prize winning journalist Walter Mears whom he was supporting for president. He replied (paraphrasing!), “If I tell you, how can you trust what I write?,” to which I replied that if he doesn’t tell us, how can we trust what he blogs?

So, that’s one sense in which transparency is the new objectivity. What we used to believe because we thought the author was objective we now believe because we can see through the author’s writings to the sources and values that brought her to that position. Transparency gives the reader information by which she can undo some of the unintended effects of the ever-present biases. Transparency brings us to reliability the way objectivity used to.

This change is, well, epochal.

Objectivity used be presented as a stopping point for belief: If the source is objective and well-informed, you have sufficient reason to believe. The objectivity of the reporter is a stopping point for reader’s inquiry. That was part of high-end newspapers’ claimed value: You can’t believe what you read in a slanted tabloid, but our news is objective, so your inquiry can come to rest here. Credentialing systems had the same basic rhythm: You can stop your quest once you come to a credentialed authority who says, “I got this. You can believe it.” End of story.

We thought that that was how knowledge works, but it turns out that it’s really just how paper works. Transparency prospers in a linked medium, for you can literally see the connections between the final draft’s claims and the ideas that informed it. Paper, on the other hand, sucks at links. You can look up the footnote, but that’s an expensive, time-consuming activity more likely to result in failure than success. So, during the Age of Paper, we got used to the idea that authority comes in the form of a stop sign: You’ve reached a source whose reliability requires no further inquiry.

In the Age of Links, we still use credentials and rely on authorities. Those are indispensible ways of scaling knowledge, that is, letting us know more than any one of us could authenticate on our own. But, increasingly, credentials and authority work best for vouchsafing commoditized knowledge, the stuff that’s settled and not worth arguing about. At the edges of knowledge — in the analysis and contextualization that journalists nowadays tell us is their real value — we want, need, can have, and expect transparency. Transparency puts within the report itself a way for us to see what assumptions and values may have shaped it, and lets us see the arguments that the report resolved one way and not another. Transparency — the embedded ability to see through the published draft — often gives us more reason to believe a report than the claim of objectivity did.

In fact, transparency subsumes objectivity. Anyone who claims objectivity should be willing to back that assertion up by letting us look at sources, disagreements, and the personal assumptions and values supposedly bracketed out of the report.

Objectivity without transparency increasingly will look like arrogance. And then foolishness. Why should we trust what one person — with the best of intentions — insists is true when we instead could have a web of evidence, ideas, and argument?

In short: Objectivity is a trust mechanism you rely on when your medium can’t do links. Now our medium can. [Tags: ]

Britannica: #1 at Google

Today, for the very first time in my experience, The Encyclopedia Britannica was the #1 result at Google for a query.

It’s good to see the EB making progress with its online offering, but I’m actually puzzled in this case. The query was “horizontal hold” (without quotes), and the EB page that’s #1 is pretty much worthless. It’s a stub that gives a snippet of the article on the topic, but the snippet oddly begins with definition #4. The page then points us into actual articles in the EB, but they’re articles you have to pay for (although the EB offers a “no risk” free trial).

So, how did Google’s special sauce float this especially unhelpful page to the surface? And why isn’t there a Wikipedia page on “horizontal hold”? And does this mean that if there’s no Wikipedia page for a topic, Google gets the vapors and just doesn’t know what to recommend? Nooooo………

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Senator, would you be ok with an all-white Court? Really?

The relevant paragraphs from Sonia Sotomayor’s “wise Latina” speech:

Whether born from experience or inherent physiological or cultural differences, a possibility I abhor less or discount less than my colleague Judge Cedarbaum, our gender and national origins may and will make a difference in our judging. Justice O’Connor has often been cited as saying that a wise old man and wise old woman will reach the same conclusion in deciding cases. I am not so sure Justice O’Connor is the author of that line since Professor Resnik attributes that line to Supreme Court Justice Coyle. I am also not so sure that I agree with the statement. First, as Professor Martha Minnow has noted, there can never be a universal definition of wise. Second, I would hope that a wise Latina woman with the richness of her experiences would more often than not reach a better conclusion than a white male who hasn’t lived that life.

Let us not forget that wise men like Oliver Wendell Holmes and Justice Cardozo voted on cases which upheld both sex and race discrimination in our society. Until 1972, no Supreme Court case ever upheld the claim of a woman in a gender discrimination case. I, like Professor Carter, believe that we should not be so myopic as to believe that others of different experiences or backgrounds are incapable of understanding the values and needs of people from a different group. Many are so capable. As Judge Cedarbaum pointed out to me, nine white men on the Supreme Court in the past have done so on many occasions and on many issues including Brown.

However, to understand takes time and effort, something that not all people are willing to give. For others, their experiences limit their ability to understand the experiences of others. Other simply do not care. Hence, one must accept the proposition that a difference there will be by the presence of women and people of color on the bench. Personal experiences affect the facts that judges choose to see. My hope is that I will take the good from my experiences and extrapolate them further into areas with which I am unfamiliar. I simply do not know exactly what that difference will be in my judging. But I accept there will be some based on my gender and my Latina heritage.

Sotomayor is saying something designed to inspire those against whom expectations have run: In American culture, the image of a wise judge generally is that of an old white man. Sotomayor is asking her audience to embrace a different image. In fact, she says, the very life experiences that traditionally have worked to disempower people make one wiser than those who haven’t had those experiences. The unfortunate implication of Sotomayor’s rhetoric (or, at least the inference taken by some white male Senators) is that race is the differentiator, not the experiences…an inference that does not survive reading the rest of the passage. Clearly, Sotomayor is saying exactly what all Americans are taught: We are a melting pot made stronger by the diversity of our culture.

So, here’s what I’d ask the Republican Senators who are questioning her about that line in her speech:

Senator, would you be ok with an all white, all male Court?

That is, if all else were equal, Senator, would you prefer to have a Supreme Court made up of nine white men from similar backgrounds, or a Court that includes men and women, people of various hues, and people from a variety of backgrounds?

If you’re ok, Senator, with a lily-white, male Court, you may sit down. Thank you.

If, however, you think we are better now for having some diversity among our Justices, then don’t you agree that “a difference there will be by the presence of women and people of color on the bench”? Don’t you agree that diversity strengths the Court — makes it wiser — because it brings different points of view to bear? So, Senator, you agree that one’s background affects one’s judgment, and that we are better off having multiple life-experiences represented on the Court.

So, Senator, don’t you think it’s a great for the Court to have, say, a wise Latina woman in the discussions? Me, too!

In creating a Supreme Court rather than one Supreme Justice, our founders recognized that wisdom is more reliably a property of a system than of an individual. Wisdom is most likely to emerge from a network that embraces diversity.

Especially a diversity of people who are empathetic. But that’s another issue… [Tags: ]

Reslicing publications

The OCLC has an experimental site up that provides classification information for books and pubs. You type in the book’s title and author (or ISBN number, or other such ID), and it returns info about the various editions and how they’re classified in the OCLC’s Dewey Decimal Classification System or by the Library of Congress. You can then see the other books that share its Dewey Decimal number (for example, here’s Everything Is Miscellaneous, #303.4833>>Social sciences>>Social sciences, sociology & anthropology>>Social processes), at the OCLC’s useful Dewey Browser. Alas, when you click on the Library of Congress number, you get taken to a demand by the LC that you subscribe to Classification Web, instead of to the free LC Catalog (where my Misc book is listed like this).

Lots of metadata about the metadata…Gotta love it!

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Internet freedom, but not equality

From the National Journal:

Sens. Arlen Specter, D-Pa., and Sam Brownback, R-Kan., secured $30 million in federal funding for the State Department’s efforts to promote Internet freedom as part of the agency’s fiscal year 2010 spending bill. The program must be approved by the full Senate and the House before it makes its way to President Obama’s desk. The money would promote widespread, secure Internet use by individuals residing in countries practicing repressive Internet monitoring, censorship and control. The outlay is “a low-cost method of allowing people, especially those living under repressive regimes, to access all-source, uncensored, unfiltered information,” the senators said in a Friday press release.

“Tearing down these Internet cyberwalls can match the effect of what happened when the Berlin Wall was torn down,” Specter said. “This funding seeks to enable freedom of thought, expression and the unimpeded flow of ideas and information, and I am pleased my colleagues have recognized the program’s importance.” Brownback added the battle being waged in the streets of Iran and China is also being fought on micro-blogging site Twitter, social network Facebook and other platforms. “This is a pivotal moment for people living in oppressive regimes. The best way to ensure their ability to communicate and share their story with each other and the world is to keep the Internet open,” he said.

The House passed a State spending bill Thursday that did not include Web freedom funding but Energy and Commerce Committee member Mary Bono Mack, R-Calif., earlier this week urged lawmakers to hold a hearing on the role of the Internet in giving a voice to those in repressive countries. Rep. Chris Smith, R-N.J., who in the 109th Congress chaired a high-profile Internet freedom hearing of the House subcommittee that oversees global human rights, has repeatedly introduced legislation that would prevent U.S. tech firms from working with nations that capture and convict citizens for engaging in democracy promotion and human rights advocacy online.

The NY Times reports on danah boyd’s kick-butt keynote at PDF09, in which she pointed to the class divisions in the Net:

Is the social-media revolution bringing us together? Or is it perpetuating divisions by race and class?

Many of us would like to believe the Internet is a force for unity, but danah boyd, a social-media researcher at Microsoft Research New England and a fellow at Harvard Law School’s Berkman Center for Internet and Society, thinks we’re deceiving ourselves.

Speaking last week at the Personal Democracy Forum, an annual conference that explores how technology is changing politics, Ms. boyd asked a packed audience of activists, political operatives, entrepreneurs and journalists to raise their hands if they use Facebook. Almost every hand in the place went up. Then she asked who uses MySpace, and barely a hand was seen.

How could that be? Sure, Facebook is growing much faster. But MySpace is far from dead. In May, Web-traffic tracker comScore reported that Facebook and MySpace are neck and neck in terms of U.S. visitors, with 70.28 million that month for Facebook, up 97% from a year ago, and 70.26 million for MySpace, down 5% from last year.

vMs. boyd got some answers from group of people she’s been hanging out with over the last four years: U.S. teens. During the 2006-2007 school year, her conversations with high-school students began showing a trend of white, upper-class and college-bound teens migrating to Facebook–much like the crowd in the conference hall has. Meanwhile, less-educated and non-white teens were on MySpace. Ms. boyd noted that old-style class arrogance was also in view; the Facebook kids were quicker to use condescending language toward the MySpace kids.

“What we’re seeing is a modern incarnation of white flight,” Ms. boyd said. “It should scare the hell out of us.”

More in the article, including research by Eszter Hargittai… [Tags: ]

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